This cancellation policy outlines about how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:

(i) Cancellations will only be considered if the request is made 2 days of placing the order.
However, cancellation request may not be entertained if the orders have been
communicated to such sellers / merchant(s) listed on the Platform and they have
initiated the process of shipping them, or the product is out for delivery. In such an even,
you may choose to reject the product at the doorstep.

(iii) In case of receipt of damaged or defective items, please report to our customer service
team. The request would be entertained once the seller/ merchant listed on the
Platform, has checked and determined the same at its own end. This should be reported
within 2 days of receipt of products. In case you feel that the product received is not as
shown on the site or as per your expectations, you must bring it to the notice of our
customer service within 2 days of receiving the product. The customer service team after
looking into your complaint will take an appropriate decision.

(iv) In case of complaints regarding the products that come with a warranty from the
manufacturers, please refer the issue to them.

(v) In case of any refunds approved by 7 days, it will take 7 days for the refund to be processed to you.

RETURN POLICY 

We offer return / exchange within first 7 days from the date of your purchase. If 8 days have passed since your purchase, you will not be offered return, exchange or refund of any
kind. In order to become eligible for a return or an exchange, (i) the purchased item should
be unused and in the same condition as you received it, (ii) the item must have original
packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for
a return / exchange. Further, only such items are replaced by us (based on an exchange
request), if such items are found defective or damaged.
If you need to place a return / exchange request for an eligible product/ item (as applicable)
you need to send us an email to walsonsinks@gmail.com.

You agree that there may be a certain category of products / items that are exempted from
returns or refunds. Such categories of the products would be identified to you at the item of
purchase. For exchange / return accepted request(s) (as applicable), once your returned
product / item is received and inspected by us, we will send you an email to notify you about
receipt of the returned / exchanged product. Further. If the same has been approved after
the quality check at our end, your request (i.e. return / exchange) will be processed in
accordance with our policies.